Ever fallen in love with an outfit at Pretty Little Thing, only to realize later you might need to hit the brakes?  Been there, done that! 

Pretty Little Thing is a total game-changer when it comes to chic finds at amazing prices. From statement dresses to cozy loungewear, they have something for every style and occasion. Plus, let’s be honest, who doesn’t love the thrill of discovering a hidden gem and adding it to their wardrobe?

But what happens when that “must-have” item suddenly becomes a “maybe-not”? While browsing their collection is pure fun, it’s important to understand how things work when it comes to managing your orders. 

Before we dive into the nitty-gritty, let’s take a quick trip down fashion memory lane. Pretty Little Thing has been around since 2011, making waves with its on-trend clothing and commitment to affordability. 

So, can we cancel a Pretty Little Thing order after clicking “buy now”? Keep scrolling to find out the answer. Next, read out guide about PLT’s sizing. Next, learn how to cancel orders on Vinted, Shein, and ASOS.

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How to cancel Pretty Little Thing order?

Unfortunately, due to their efficient order processing system, Pretty Little Thing currently doesn’t allow order cancellations once an order is placed. This means once you confirm your purchase, you won’t be able to cancel it directly.

However, there’s still an option! You can take advantage of their 14-day return policy. As long as the items are unworn, unwashed, with all tags attached and in their original packaging, you can return them for a full refund. This allows you to reconsider your purchase after receiving it.

Read more about PLT’s order information here.

How do I cancel my Pretty Little Thing subscription?

PLT doesn’t offer any subscription services for clothing purchases. Therefore, there’s no need to worry about canceling a subscription.

Can I change my delivery address on PLT after ordering?

Unfortunately, changing your delivery address after placing an order isn’t possible. Once your order is confirmed, their system automatically sends it to the warehouse for processing and fulfillment. To avoid any issues, double-check your delivery address before finalizing your purchase.

How do I contact PLT?

For inquiries or concerns, Pretty Little Thing provides accessible customer service through their website and email. Alternatively, reaching out on social media platforms like Instagram or Facebook is another available option.

How do I return a parcel to Pretty Little Thing?

To return a parcel to Pretty Little Thing, notify them of your intention to return the product within 14 days of receiving the order. 

Next, ensure the returned products are in their original condition, with packaging and tags intact, and follow the specific guidelines provided for different items such as clothing, footwear, and accessories. 

Lastly, ship the parcel back to PLT within the stipulated 14-day period, adhering to the outlined return instructions on their website.

Read about PLT’s return and refund policy here.

Does Pretty Little Thing give refunds?

Yes, PLT offers full refunds for returned items that meet their return policy criteria (unworn, unwashed, with tags, and original packaging). Once they receive your return, it may take up to 21 days for the refund to be processed and reflected in your account.

Who is the owner of PLT?

Pretty Little Thing is currently owned by Boohoo Group PLC, a leading online fashion retailer.

Does PLT do free delivery?

While PLT doesn’t provide complimentary standard delivery in the UK, occasional promotions may feature free delivery options. Stay vigilant for such promotional offers!

Why is PLT so popular?

PLT’s popularity is driven by its combination of affordable and stylish clothing, offering a wide range of stylish options at competitive prices. The brand keeps customers engaged by frequently adding new arrivals, ensuring a dynamic and fresh collection. 

With a strong social media presence and collaborations with influencers, Pretty Little Thing effectively connects with its target audience, solidifying its status as a popular choice in the fashion retail scene.