All the Brands Offering Extended Christmas Returns in 2023

Phew.


If you’ve been given a gift that doesn’t fit or that you simply don’t want, you might be wondering which brands are offering extended returns this year. Christmas is a time for giving, but – let’s be honest – it can also be a time for returning gifts. After going through the excitement of swapping presents on Christmas Day, it’s a huge anticlimax when a gift you’ve bought for someone or received isn’t quite right. Not only that, but it can be downright annoying having to return a Christmas present – particularly if the brand in question isn’t flexible with returns.

It’s always a good idea to check what their policies are before making a purchase, but it’s definitely too late for that now. Most retailers have a 30-day return policy, but some have generous extensions during the holiday season. Some even allow items purchased between November and December to be returned at any time before midnight on 31 January, so you probably have time to send your gifts back.

Below, I’m listing all the brands that offer extended Christmas returns and how long you have to send yours back. Next, read our edit of the best pieces in the Boxing Day sales as well as the upcoming January sales.

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Which brands offer extended Christmas returns?

M&S

Since the pandemic, Marks Spencer joined other retailer brands in extending their holiday returns. For any purchases made between 12 October to 24 December 2023 (except for sale items), you will have time to return items until 28 January 2024. Any purchase made from 25 December onwards will be subjected to their usual 35-day returns policy. Remember though that you only have 14 days to return sale items.

If your item is unused and still in its original packaging, you can get a full refund if you show valid proof of purchase. You can read more about their return policies here.

H&M

H&M has a special policy for Christmas returns. If you purchased anything from the brand between 14 October to 25 December 2023, you have until 31 January 2024 to return the item. Read more about their return policy here.

New Look

Whether it’s something you’ve purchased for yourself or a gift you simply didn’t like, you can still return something bought from New Look until the new year—even if you bought it on sale. Purchases between 30 October and 8 December 2022 can be returned until 5 January 2024. All you need to do is show a valid order number or receipt. Here’s New Look’s return policy.

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ASOS

ASOS also offers extended Christmas returns until 15 January 2024 for items purchased between 13 November and 18 December 2023. Any other purchase will be subjected to their standard return policies.

Read their return policy here.

COS

Any item purchased between 31 October and 21 December 2023 can still be returned up to and including 31 January 2023. But it doesn’t mean they accept all items for return. They will only accept it if the products are clean, unworn and still have their tags, while make up and skincare products also cannot be returned. Read their return policy here.

Anthropologie

Anthropologie also has extended Christmas returns. All orders placed between 16 October and 24 December 2023 are eligible for refunds and exchanges until 23 January 2024. If you ordered anything after 24 December 2023, the normal return policy will apply and you will have 30 days to send your order back for a full refund. Read more about their return policy.

Other Stories

Items purchased in-store or online between 15 November and 17 December 2023 can now be returned until 31 January 2024. However Other Stories mentioned on the Refunds Returns page that returns may take longer than usual during the holidays.

Sweaty Betty

Items purchased in-store or online between 30 October and 17 December 2023 can now be returned until 31 January 2024. For any purchases made from 17 December onwards, their standard refund policy will apply. It’s a generous return policy anyway, with 45 days to return your orders. Read their return policy.

Missoma

Right now, Missoma is offering extended returns of up to 60 days on all orders from UK customers. The 60 days starts from the date of delivery. Read their return policy.

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Matches Fashion

Matches Fashion is also extending their returns period over Christmas. For any order placed from 6 December, you have until 8 January 2024 to request your return and then 7 days to return your order back to them. Read their return policy.

Net-a-Porter

All orders placed and delivered between 13 November 13 and 10 December 10 2023 can be exchanged or returned for a refund until 7 January 2024. For any orders delivered after 10 December 2023, the standard return policy applies. Read their return policy.

Me+Em

All orders placed from the 6th November can be returned until the 8th January 2024. Read their return policy.

Coggles

Any order bought between 1 November and 24 December 2023 can be returned up until 24 January 2024. Read their return policy.

Urban Outfitters

UO has the most generous extended Christmas returns of all the brands on this list! Purchases made between 1 November and 24 December 2023 are eligible for return or exchange until 29 February 2024. Read their return policy.

Amazon

Any orders made between 1 November and 31 December 2023 can be returned until 31 January 2024. Read their return policy.

Tesco

Any gifts you buy between 1 October and 24 December 2023 can be returned until 31 January 2024. Read their return policy.

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